Yes! Not only do we answer the phone with live member of our Team 24 hours a day, we also will pickup your pet at any time day or night, with an average one-hour response time. There is no extra cost for this, but you may receive a lower package price if you choose to drop your pet off at our Mortuary location at any time. Please call ahead if you’d like to drop your pet off so a Specialist can be there to assist with your pet’s intake.

We offer true 24/7 emergency pet pickup included in our packages. Because we are local to the Valley, our average response time for private homes and veterinary clinics is 45–60 minutes, regardless of the hour or day. This includes Holidays.

L.E.A.S.H. Pet & Exotic Animal Mortuary does not directly provide euthanasia services for pets. We can however retrieve your pet from your Home or Veterinary Clinic after your euthanasia appointment.

Traditional Pet Cremation is a process utilizing high-temperature thermal reduction to return a pet to their essential elements. At L.E.A.S.H., we approach this as a professional stewardship, ensuring that the transition is handled with the highest level of environmental and ethical standards. Once the process is complete, the remains—often referred to as “cremains”—are meticulously prepared and placed within a secure Memorial urn before being presented to the client in a beautiful return package, which we Home Deliver directly by hand to your front door.

For our Arizona families, the duration of the process is managed with precision, dictated by the size and unique requirements of the animal to ensure complete integrity. As the most popular form of aftercare chosen by Arizona pet families, individual cremation provides a clean, permanent, and dignified way to preserve your companion’s legacy within your estate or a cherished memorial space.

Yes. At L.E.A.S.H. Pet & Exotic Animal Mortuary we coordinate Private Cremation appointments for clients who would like to view their pets Individual Cremation from a Private Room at our Pet Crematorium facility in Mesa.

Yes. We understand that many Arizona pet owners may be unavailable and prefer to have logistics managed through a Veterinarian or Clinic, pet sitter, family member or friend. We can coordinate directly with them to ensure a seamless and private experience. Our goal is to provide a compassionate and efficient service that honors your privacy while ensuring your companion is transitioned into our care with the utmost grace.

Yes. At L.E.A.S.H. Pet & Exotic Animal Mortuary, we are specifically equipped to handle the unique requirements of exotic animals that many standard providers cannot accommodate. Whether your companion is a large-breed guardian, a rare avian species, or a reptile, we apply the same standards of dignity and precision to their care. By choosing our specialized services, you are guaranteed that your companion—regardless of size or species—will be treated with the meticulous stewardship and professional excellence that defines the L.E.A.S.H. standard. There are never additional costs for your pet being an Exotic Animal.

At L.E.A.S.H. Pet & Exotic Animal Mortuary we maintain a strict multi-point Chain of Custody protocol. We recognize that for our clients, the absolute certainty of their pet’s identity is non-negotiable. From the moment of retrieval at your home or preferred Veterinary Clinic, your companion is assigned a unique ID tag that remains with them throughout the entire process.

Yes. For an additional cost, your pets Cremation Process can be expedited to a 3-5 turnaround time until Home Return. Expedited Services are not available for Aquamation Packages.